BAGGED™ Consumer Guidelines
Your Guide to a Truly Seamless Journey
Welcome to the future of travel. With BAGGED™, you’ve chosen to eliminate the single greatest point of friction in modern travel: your luggage. Our mission is to provide you with unparalleled freedom and a journey defined by ease, not effort.
These guidelines are here to ensure your experience is flawless from your doorstep to your destination, giving you the ultimate peace of mind.
1. Preparing for Your Hands-Free Journey
Properly packing your luggage is the first step toward a perfect trip. While our service is designed for security and reliability, it’s always wise to follow best practices for what to pack in luggage that will be transported separately.
Perfect for BAGGED™
Our service is ideal for the items that make travel cumbersome. Think of us as the solution for everything you don't want to haul through the airport.
- Bulky Items: Ski boots, golf clubs, tripods, etc.
- Full Wardrobes: Extra outfits, shoes, jackets.
- Family Gear: Items for children and extra supplies.
Best Kept With You (In Your Carry-On)
For your security and immediate access, some items should always remain with you during your travels.
- High-Value Items: Jewelry, heirlooms, cash.
- Essential Documents: Passports, IDs, credit cards.
- Critical Medications & Medical Devices.
- Essential Electronics: Laptops, cameras, tablets.
2. Our Commitment to Your Peace of Mind: Security & Insurance
We understand that trusting us with your belongings is a significant decision. Your peace of mind is the cornerstone of our service, built on a foundation of transparency, security, and constant connection.
- The Constant Connection: From the moment our driver scans your luggage at pickup, you are connected. Our live, real-time tracking allows you to see your luggage's status at every key point in its journey, transforming uncertainty into confidence.
- Mandatory Insurance: To ensure your protection, every single BAGGED™ movement is covered by our mandatory insurance plan, provided by Allianz Travel Insurance. This policy is a required component for all movements, providing a robust safety net for your belongings against those rare, unforeseen circumstances.
3. Seamless Delivery, Every Time
We’ve engineered solutions to ensure your luggage is waiting for you securely, no matter where you’re staying. This is how we turn the "Initial Doubt" into a "Seamless Handoff."
Staying at a Hotel?
We have formal partnerships with major hotel chains. Your luggage will be delivered directly to the hotel and securely held by the concierge or front desk, ready for you upon your check-in.
Staying at an Airbnb or Rental? The Airbagged™ Solution.
Our Airbagged™ process is the answer. We deliver your luggage to a network of secure, vetted local businesses or a nearby Amazon Locker. You choose your preferred location during booking, putting you in complete control.
Renting a Car? Prepare for "The Grand Reveal."
For the ultimate convenience, integrate your car rental reservation with your BAGGED™ order. We coordinate directly with the rental agency to securely place your luggage in your rental car before you even arrive. Your adventure begins the second you get the keys.